4. MS Teams — Prototype Evaluation

The interviews and usability tests were completely remote, and we used the Moderated Research method. We used paper prototype and Invision (to make it interactive). We asked the user to execute simple tasks to enable us to learn the impact of our decisions.

The tasks:

  • Create a Poll
  • Ask a yes or no question
  • Use the application to ask a student for feedback

Testing Script:

Script designed to measure our results in an equal structure.

You can check here other questions that we considered here.

Recording of a Moderated Research Method. The session was recorded on Microsoft Teams and uploaded to Youtube.

To access the consent form to this interview, click here (it is required a password).

Improvements

As a result of 3 and 4 rounds of testing with users, we made the adjustments below:

Changes after testing the functionality (Click here to see the images in better resolution)

Final Prototype

The final prototype that we came up with, showed several changes from the initial concept that can be seen here. About language, number of screens, adjustment of the call to actions.

Considerations

One of the most exciting parts of this approach was to find out a way to make a paper prototype works digitally. Besides that, when we work remotely to create something in a group, it is important to realise ways of helping your colleagues in a way that everybody feel that they are listened and supported. I felt that working in a team, made my experience with prototyping broader, and not because I did it more. It happened because I had to think more carefully about some aspects and consider things such as other’s background and time available. Our meeting and conversations had to be very structured and objective to achieve a goal.

The major downside I had was that I was not prepared for interviewing, as I assumed that I was. It is a challenging task since you can easily influence the participant without intention. I rushed my participant and had not asked her to think aloud. It is a learning that I will bring with me for future researches.

Bibliography

Cooper, A., Reimann, R., Cronin, D. & Noessel, C. (2014). About Face: The Essentials of Interaction Design (4th ed.). Indianapolis, Indiana, USA: Wiley.

Gothelf, J., & Seiden, J. (2016). Lean UX: Designing Great Products with Agile Teams (2nd ed.). Sebastopol, CA, USA: O’Reilly Media.

Levy, J. (2015). UX Strategy: How to Devise Innovative Digital Products that People Want. Sebastopol, CA, USA: O’Reilly Media.

Moran, K. (2019, December 1). Usability Testing 101. Nielsen Norman Group. Retrieved November, 2020, from https://www.nngroup.com/articles/usability-testing-101/

Moran, K., Pernice, K. (2020, April 26). Remote Moderated Usability Tests: How to Do Them. Nielsen Norman Group. Retrieved November, 2020, from https://www.nngroup.com/articles/moderated-remote-usability-test/

Preece, J., Sharp, H. and Rogers, Y. (2019). Interaction Design: Beyond Human- Computer Interaction (5th ed.). John Wiley & Sons.

Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: how to plan, design and conduct effective tests (2nd ed.). John Wiley & Sons.

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Fernanda Alves

Fernanda Alves

I’m a UX Designer, I love drawing, and I love pets.