1. MS Teams — User Research

Image of the 5 stage process in Design Thinking
  • Empathise: to gain an empathic understanding of the problem that we aim to solve;
  • Define: to analyse observations and synthesise to define the core problems;
  • Ideate: to identify new solutions to the problem;
  • Prototype: versions of the product/features in a simplified model, to investigate the problem solutions generated;
  • Test: the test stage can create insights, redefine problems, and demonstrate if what was created previously could survive in the real world.

Heuristic Evaluation

Heuristic Evaluation — Table with all the aspects analysed (click here to see the image in full resolution)

Task Analysis

As-is — Creating a meeting and inviting participants. See the image in full resolution here.
To-be — Creating a meeting and inviting participants. See the image in full resolution here.
As-is — Pose a question to your online class and get results in real time
To-be — Pose a question to your online class and get results in real time

Considerations

Bibliography

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Fernanda Alves

Fernanda Alves

I’m a UX Designer, I love drawing, and I love pets.